honestly just didn’t fit my hours well
I signed up thinking this software would fit nicely into my work hours but honestly it didn’t. The dialer and database features worked fine but the timing of some updates and scheduled support calls were off for me. Since I usually work evenings, getting on a call with support was tricky as they seemed to be active in the day only. The automatic updates happened at times when I was actively using the software, which kind of interrupted things and made productivity slow. The sign-up and payment were fine but the rest felt a bit off schedule for how I work. I guess if your routine matches typical business hours it’s better but for late-shift people like me it’s annoying. Maybe they will change this in future releases but right now it’s just not syncing well with my hours. It’s a shame because when I could use it properly, the features were pretty good overall.