Honestly, it wasn’t quite what I thought it would be
Before I started the training, I had certain expectations about how smooth and straightforward the whole onboarding experience would be. Looking back on it now, it really didn’t live up to those hopes entirely. Some parts of the training matched what I thought, like the explanations for using the dialer and how to manage the database. But other parts just felt lacking or overcomplicated, which left me rather frustrated by the end. The documentation often seemed like it assumed prior knowledge that I didn’t have, so I was constantly pausing to figure things out on my own. Support helped when I reached out, but I’d hoped for a more guided start. It was a mixed bag overall, and I’ve explained this kind of experience to friends before — basically, you get some value but also some moments that make you sigh and wish for better clarity.