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WFHI review

Honestly, it wasn’t as smooth as I hoped

2 out of 52 of 5Verified purchaseSupport and communication

Honestly, it wasn’t as smooth as I hoped

I was trying to find specific features in the software that would help me manage my work day with less hassle, but honestly it felt a bit overwhelming. The onboarding process was kind of unclear, and it took me longer than expected to understand where to click next. Although the dialer worked fine when I finally got to use it, getting that setup was more complicated. I tried using the database feature but it didn’t feel very intuitive, and finding relevant information was a challenge. When I contacted support, I didn’t always get the clear answers I needed quickly, which added to my frustration. Automatic updates happened regularly, but I wasn’t sure if they really improved the experience or just changed things without clear notice. To sum it all up, it did have some working parts but overall, finding what I needed was more difficult than it should be, which I wouldn’t want to tell a friend as a smooth process.

Ramya DatarDelhi, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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