honestly, it was way worse than what i expected
I tried the onboarding and training sessions with WFHI, and it was so disappointing compared to what I'd used before. The whole flow seemed clunky and didn't really fit with the way I like to learn new software. The instructions felt vague at best and I kept ending up stuck because some steps were missing or unclear. Plus, they promised easy to follow guides but it was anything but that. When I called support, it took ages to get any real help, and that just made me more frustrated. Compared to my previous tools where I could get going in a day, here it dragged on without much progress. Also, the dialer and database integration felt half-baked and didn't sync properly, which was another headache. Honestly, I kept thinking this would be the one platform to simplify remote workflow but it just ended up being more confusing. Not the experience I hoped for and I probably won’t be sticking around.