honestly it was okay, just the payment step was weird
If I'm gonna tell you quickly about my experience with the software stuff, the sign-up was fine, training was provided and seemed decent. What confused me a bit was the payment phase because it didn’t really follow the order I expected. I remember paying and then waiting for a while wondering if my confirmation had come through or not, since it wasn’t very clear. After that, the rest of the onboarding was fairly smooth, and the software updates came automatically which was a plus. Calling tools worked okay, nothing complex or unnecessary. Support was reachable when I needed but I don’t recall every step fitting perfectly into place. Overall, I’d say it’s decent but that one billing moment threw me off enough that I’m gonna say 3 stars, it just didn’t feel totally smooth.