honestly, it was mostly on me
I went in with some idea of what to expect but honestly a lot of figuring out was up to me. The sign-up process was straightforward, but after that, I had to spend a good while exploring the dashboard and understanding how the calling tools worked. The training videos helped, but without a live walkthrough, I felt like I was piecing things together bit by bit. I appreciated the automatic updates because those kept the software running smoothly without me needing to get involved constantly. Overall, the onboarding was mostly self-driven, so if you like figuring out tech yourself, this will be fine. If you prefer hand-held walk-throughs, it might feel a little sparse. The support options were there but mostly reactive when I reached out with questions rather than proactive guidance. I think after a week or two, things clicked and the database features started to make sense in my workflow. Just be ready to spend some time learning the ropes yourself rather than expecting everything explained upfront.