honestly, it was mostly easy to figure out
So, overall, I found the software pretty straightforward once I got started. The sign-up process was smooth, and I didn't have to ask for much help figuring out payments or invoices, which was a relief. The dialer tools are easy to use, and playing around with the database feature didn't stress me out; it’s clear what goes where. Training was there, but honestly, I mostly learned the ropes myself by exploring the platform. The automatic updates worked in the background without me really noticing, which is a good thing. When I called the support line a couple of times, they answered nicely, but I’d say I still figured out most of my questions on my own. To sum up, I wasn’t overwhelmed with needing assistance, and the onboarding was something I sort of handled myself without trouble. The software’s user-friendliness makes it a no-brainer to pick up quickly, so my verdict is that it’s easy enough to work out without much hand-holding, which is great if you like to figure things out as you go.