Honestly, it’s just the usual with support
Honestly, the support setup felt like one of those things you explain over and over and it never really changes. Most of the setup work seemed like the usual one-off tasks, but then ongoing tweaks kept popping up that made me question how much effort I really needed to keep putting in. The calling tool worked okay sometimes but often needed a restart or help from support. When I reached out for assistance, responses came eventually, but usually not very fast or detailed. The sign-up and invoicing were straightforward at least, a rare plus I can agree on. But after all the back and forth and having to explain basic things again and again, I’m weary of how much consistent work this software demands. I would sum it up to a friend as neat in theory, but in reality the support and ongoing setup are more like a headache than a help. I’m not sure I’ll stick with this pattern long-term.