Honestly, it just wasn’t what I thought it would be
I've been reflecting on my experience with the training and onboarding software and I must say it was quite disappointing compared to what I expected. Before buying, I thought the onboarding would be comprehensive and that the training would clearly map out how to use every feature, especially the database and the dialer. But in reality, the training felt too generic and didn’t match the pace or detail I needed. I struggled a lot with the calling tools, which often didn’t work the way the training suggested. The automatic updates occasionally changed things without clear explanations, which made me feel lost at times. Support was available, but I rarely found them helpful in resolving the issues I faced. The invoicing and payment processes were smoother by comparison, but that didn’t make up for the rest. After using it for a while, I have to tell a friend that this product just didn’t meet the expectations I had formed before starting. I’m very frustrated because I invested my time hoping it would be different.