honestly, it felt up and down
So I started with the pre-purchase stuff and it was straightforward enough. Signing up and getting my invoice was quick and clear which I appreciated. But a problem came up when I tried to use the dialer tool the first time. It just froze on me, which was frustrating since I was hoping to get going right away. I called the support line and eventually got someone on the phone who helped me fix the issue, although it took longer than expected. The training material was useful but some of the phrasing felt a bit off and I had to watch a couple of videos again to really understand. On the upside, the automatic updates made sure the software stayed current without me needing to think about it. So overall, it felt like a mix of easy moments and some bumps that needed extra patience. Neither totally perfect nor totally bad, just somewhere in the middle which is why I’m going with 3 stars.