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WFHI review

Honestly, it felt like a confusing mess

1 out of 51 of 5Verified customerTraining and onboarding

Honestly, it felt like a confusing mess

So I started doing their training and honestly, the labels and wording felt all over the place. Like one minute I was trying to figure out the database tab, the next the calling tool was named something weird that didn't match any of the guides. I told my friend, it's like trying to use a remote without knowing which button does what. Onboarding was supposed to simplify things but I ended up more confused, especially with the dialer and how automatic updates happened. The support line wasn’t very helpful either, they gave me standard answers and I ended up hanging up more frustrated. Even the invoicing process seemed unclear and I kept wondering if I missed a step or if something was missing. I really wanted it to work because the idea seemed good but honestly, the execution left me annoyed. I don't think I'll be continuing much beyond this point.

Veena GokhaleManipur, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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