Honestly, it felt like a bit of a mess overall
So I dove into the WFHI onboarding and training expecting it to be fairly straightforward, but honestly, it felt kinda all over the place. The videos and the guides were sometimes hard to follow, and I got stuck figuring out where exactly to find certain tools like the dialer and database. I’m guessing if I go through this again, I’ll almost definitely need some help because it wasn’t very intuitive in parts. On the plus side, the updates seemed automatic and didn’t cause any crashes during the process, which was nice. But setting everything up during onboarding felt unnecessarily complicated, and I wasn’t fully confident by the time I finished. Then there were times when the support line was busy or took longer to answer, so I couldn’t just quickly get the answers I needed. Overall, it was a mixed bag, but I’d say mostly frustrating. I really hope next time it’s simpler or there’s better step-by-step help, otherwise I don’t see myself doing it all solo again any time soon.