Honestly, it felt frustrating overall
You need to improve how easy it is to find critical information before signing up. I struggled a lot trying to understand exactly what training and software features were included since the details felt scattered. The onboarding instructions were vague, making it confusing to start using the product properly. While I can acknowledge that your support line was available, it often took longer than expected to get helpful answers. The sign-up and payment steps were straightforward enough, but without clear guidance on what exactly I'd get, it left me doubtful. Overall, you should work on making your sales process more transparent, with clear, accessible details upfront. This would save customers time and unpleasant surprises down the line. Right now, it feels complicated and really not user-friendly for first-timers who just want to understand what's being offered. I hope you take this feedback seriously. It definitely didn't feel smooth or inviting when I was trying to get started.