To be straightforward, the process didn’t follow a very sensible order. Right from the start, the sa
To be straightforward, the process didn’t follow a very sensible order. Right from the start, the sales steps seemed to jump between unrelated topics. I received a lot of information before I even had a chance to sign up, which felt overwhelming. They pressed for payment details before fully explaining how the calling tools worked or what the database feature specifically offered. When I asked for clarifications, it took some time to get through the telephonic support, and not everything was clear. Signing up felt rushed, not gradual. The training and onboarding were promised after payment but only started days later without proper notification. I wasn’t sure if the dialer setup was included or a separate step, which added confusion. Invoicing came on a regular cycle, at least that part was fine and easy to track. Honestly, I’d tell a friend it was a bit frustrating at first because the steps didn’t flow naturally. I expected the trial or demo to come first, then details on training, then payment, but it was mixed up. The one good thing was the billing clarity, but yeah, the rest could definitely improve in logic and order.