Honestly, it didn’t exactly work well day to day
At first I thought signing up and trying out the calling tools would be smooth, but day to day use showed a different picture. The database feature sometimes synced data incorrectly or took longer to update, which disrupted my workflow. I do appreciate that the software had automatic updates, so at least it was getting better over time instead of staying the same. The invoicing and payment process was straightforward and clear, so that was one positive aspect. Training and onboarding, although thorough on basics, didn’t anticipate or solve the real-world challenges I faced later. Telephonic support was available but not as proactive or helpful when I faced issues. Overall, if a friend asked me about the software, I’d say it works okay when everything is fine, but when problems arise they aren’t fixed quickly enough. There’s potential here but it feels like the tools and support could be more reliable on the long run. I was hoping it would just work seamlessly, but it was a bit of a mixed bag honestly.