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WFHI review

Honestly, I wouldn’t recommend it after using it regularly

2 out of 52 of 5Verified customerSales and pre-purchase

Honestly, I wouldn’t recommend it after using it regularly

I initially thought the software and services from WorkFromHomeIndia looked promising. The sign-up and invoicing went pretty smoothly, and though there was some teething trouble, I was willing to work through it. But over the days after setting up, using the dialer and the calling tools became frustrating. The software sometimes lagged and occasionally failed to connect properly, which was annoying because I couldn’t figure out if it was a network issue or something wrong with the toolkit itself. Their database feature was okay but not as intuitive as I hoped; it often required me to fiddle and repeated logging in caused me headaches. Sales communication didn’t really reflect the reality either; what sounded straightforward in the beginning wasn’t quite so once I used it daily. The automatic updates were also a bit of a mixed bag since some changes felt random and documentation was limited. I will say telephonic support was reachable most times, which was at least a decent point. But overall, if you were asking me if I’d suggest this to a friend, I’d probably say look elsewhere for a smoother, less unpredictable experience.

Praveen KarnikSikkim, IndiaExperience: Published:
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