honestly i was kind of unsure by the end but it’s okay i guess
I went through the whole onboarding and training without any big issues at first, the software and dialer tools seemed simple enough and the database looked fine for what I needed. During the week using it I noticed some small bugs with how the automatic updates were handled, like sometimes a feature wouldn’t load properly or the dialer froze for a short time. Support was reachable by phone but it took a while to get connected, then the help was alright but not great. I kept wondering if there was something I was missing or if it was just how this software works, so by the end I was only mildly confident about relying on it fully. The signup and payment system worked smoothly enough which helped, but overall it felt like I had to do quite a bit by myself to get things done. I guess it's not bad, just not exactly straightforward, and I might try something else before I fully commit to this one.