Honestly, I told them this before, no change
I honestly tried reaching their team multiple times before even signing up, because I wanted to be sure this software would fit my needs for managing calls and databases. Every time, I was met with delays and vague answers that hardly helped me understand the onboarding process better. Even after paying, I struggled with getting clear guidance on setup because phone support wasn't responsive, which left me completely stuck. It feels like I've explained my concerns over and over without any real help. If you ask me, their communication is the biggest problem, not the software itself, because I couldn't get through to find out what I needed before locking in. This lack of responsiveness made the whole experience very frustrating and wasted my time. Honestly, if it’s this hard before you even start, I can’t imagine how learning or using their tools would be easier later on.