honestly, i might try using it again but not sure
So I checked out the whole wfhi software and training thing, and gotta say, the pre-purchase explanations were kinda hit and miss for me. Like, signing up and getting the invoicing sorted was all okay, pretty straightforward honestly. But then when I looked into the calling tools and dialer stuff, it wasn’t super clear how everything worked together. They did try explaining the onboarding and training, but honestly, some of the details went over my head without more examples or follow-up. Automatic updates was another spot where it was confusing, I wasn’t sure if the changes would mess up whatever setup I had. Telephonic support sounded promising, but I didn’t get around to calling to see how helpful they really were. From what I got, the idea behind the database feature was decent but didn’t feel completely explained to me. After all that, I’m on the fence about using the software again for a longer time. Maybe if they improved the clarity on the features and the training focused more on everyday use, it might work better next time. So yeah, not ruling it out but not jumping back in immediately either. I think with some tweaks they could really nail it for someone like me who prefers simpler upfront explanations and less guessing.