honestly, i might not go for it again
I signed up hoping for quick responses and clear guidance, but honestly the person I was dealing with took quite a while to get back on some of my queries during pre-purchase. It wasn’t that they were rude or unhelpful, just slow enough to make me wonder about responsiveness. Also, invoices and payment instructions were provided but sometimes unclear when I checked back. I did appreciate when eventually I got a call and they calmly answered everything, but that delay left me a bit frustrated. Maybe it was a busy time for them, still, I felt like I had to do most of the chasing. Now that I think about it, the effort I needed to put in wasn’t really what I expected from a professional pre-sales process. So honestly, I’m not sure I would use their services again unless this responsiveness issue improves. They’re not bad but definitely not impressive either.