Honestly, I'm not impressed
When I first signed up with WFHI, I thought it would be straightforward to get started since the software was supposed to help run remote workflows smoothly. But honestly, I found myself having to figure out a lot on my own because the onboarding instructions were vague and not very user-friendly. Even the features like the dialer and the database needed a lot of trial and error, which slowed me down. I did appreciate that automatic updates didn't disrupt the system, so at least that part was okay. However, calling the telephonic support didn't provide quick or helpful responses, which was disappointing when I needed clarity. The payment and invoicing process was straightforward enough, so I won't complain there. Overall, this experience felt more like a lot of self-experimentation rather than guided use, and that was frustrating considering the cost. So my verdict is clear: it needs improvement to really help users like me get going fast and efficiently.