Honestly, I’m not confident about this at all
To be very frank, after going through the whole sign-up and initial setup, I am not feeling confident about using WFHI’s software. The labels and wording during sales and pre-purchase were confusing enough to give me second thoughts, but I tried to push through. The onboarding flow was complicated, and some features like the database did not work the way I expected from the demos. I tried reaching telephonic support, but the waiting time was long and the responses were quite generic, leaving my issues unresolved. Payment and invoicing weren’t straightforward either, making the whole experience frustrating. I was hoping the calling tools and the dialer would be user-friendly and ready to use quickly, but it took longer and was harder for me to manage. The automatic updates kept changing things, which made it difficult to keep track of what was new and how to use it effectively. Honestly, after this experience, I’m feeling pretty skeptical about continuing with the product or recommending it. I wanted it to work out but it just didn’t meet my expectations on any front. So, my final verdict is simple: I really don’t feel confident in WFHI working for me after all of this.