Honestly, I'll need help again next time — not sure I can manage alone
Training was okay, and I got through most of it, but I’m not sure I would be able to handle the software entirely by myself next time without some assistance. Some features, especially the dialer and database integration, still feel complicated, and I found myself relying on the telephonic support more than I expected. The onboarding flow is detailed but can be overwhelming, and the updates sometimes bring changes that I don’t quite understand. I appreciate that the payment and invoicing side is straightforward, but I’m less confident about managing calls and managing the workflows without help. I think it’s fine for now, but honestly, I’ll probably reach out for support again next time I start working with the system. Enough to get started, but not quite enough to feel completely independent.