Honestly, I’ll need help again for sure
To put it simply, my training and onboarding experience with WFHI didn’t quite prepare me fully to handle things on my own next time. The sign-up and initial database setup was okay, and I could follow some of the early lessons without much trouble. But the detailed use of the dialer and the calling tools left me puzzled more often than not. The automatic updates also made the interface change suddenly sometimes, which threw me off. Despite some telephonic support being accessible, it wasn’t always immediately helpful or responsive enough to resolve my issues the first time. Because of this, I’m certain I'll need assistance again going forward to sort through updates or to better understand some features. My overall feeling is that the training lacked some depth and ongoing support to really make me self-sufficient.