Honestly, I had to figure out most of the software on my own
If I were to describe my experience with the software and gaining access, I'd tell a friend it was kind of a mixed bag. The initial sign-up was straightforward enough, but once inside, I realized there were quite a few features and tools that I needed to learn by myself. The onboarding training didn't cover everything deeply, so I was left to explore the calling tools and database options on my own. I appreciate the automatic updates, but sometimes they introduced minor changes I had to adjust to without much guidance. Telephonic support was available but didn't quite resolve all my queries immediately, and there was a delay in response. While the core parts of the dialer worked fine, some functionality was confusing at first glance. So overall, I feel like I had to take the initiative to figure out the workflow extensively without step-by-step help, which slowed me down. It's usable but requires patience and self-motivation to get running effectively.