Honestly, I found the daily training frustrating and insufficient
Hey, just wanted to vent a bit about the training and onboarding I went through. At first, it seemed okay - the initial setup was pretty normal, and sign up went fine. But once the daily use started, the experience was really disappointing. The software behaved in ways that didn’t make sense to me day to day, like the dialer sometimes glitching or the database not syncing properly. It wasn’t just a one-time problem; it kept happening which made the whole thing frustrating. The training materials didn’t really prepare me for these issues because they mostly focused on first time setup rather than ongoing use. Also, getting help over the phone felt hit or miss, as sometimes I got a quick response but other times it took forever, or I wasn’t sure if the person truly understood what I was complaining about. Honestly, I expected better continuity beyond the initial onboarding. I felt like something was missing in terms of consistent support and guidance while I was actually trying to use the software daily. It made me question whether this was the right platform for my kind of workflow.