honestly, i felt it was quite clunky overall
So, tbh I was expecting something a bit more streamlined than what I got here. Signing up was okay, nothing too special, but the whole pre-purchase stuff felt a little old school compared to what I've used before. The invoicing was straightforward but honestly lacked a bit of polish. When I tried to figure out how the dialer works and the database things, it seemed kind of layered and sometimes a bit confusing — not the smoothest experience if I’m being honest. Support took a little longer to reply than what I’m used to, which made me hesitant about relying on them in future. Training materials were there but felt generic and not very engaging compared to prior platforms I’ve seen. Also, automatic updates sometimes caused the software to freeze for a bit, which was annoying when trying to get tasks done. All in all, it didn’t really blow me away like my past software options did. I was hoping for something more intuitive and faster, and instead it felt like a step back, even if it was mostly okay in bits. Maybe improvements will make it better, but right now it felt kind of clunky and slow to adjust to.