Honestly, I feel confident enough now
I was a bit unsure about the support process initially but honestly, by the time I finished engaging with the team, I felt confident about handling most of my queries. The telephonic support was quite helpful and conversational, not robotic at all. They answered my questions clearly and followed up as promised. However, I did notice that sometimes getting through to the right department took a little longer than I had hoped. Apart from that, everything seemed organized and timely. The automatic updates notifications helped keep me aware without overwhelming me with messages. I’d say overall, if you have doubts, don’t hesitate to call them because you’ll get good assistance. My only small concern was the initial routing of my call but once connected, everything was smooth. So my verdict is pretty straightforward: the support team knows their stuff and makes you feel comfortable enough.