Honestly, I expected a quicker start than what actually happened
When I first signed up for the WFHI software, I expected to get things going quickly and smoothly, but that really wasn't the case. The sign-up and invoicing was straightforward enough, which was good, but the rest of the onboarding took much longer than I anticipated. I thought the training would prepare me better for the software's features, but it seemed like I was left figuring out several tools on my own, which slowed me down quite a bit. The calling tools and dialer needed more guidance than I had expected, so it was a struggle at first to get used to them. The database feature looked promising but integrating it into my workflow took patience and effort, unlike what I had hoped. On the plus side, the automatic updates happened smoothly without interruptions, and telephonic support was polite, even if not immediately available. So compared to what I imagined, the whole process was somewhat disappointing. If I were to recommend it to a friend, I'd warn them that it isn't quite as quick or easy as it might seem.