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WFHI review

Honestly, getting started took way too long

1 out of 51 of 5Unverified experienceTraining and onboarding

Honestly, getting started took way too long

Hey, just wanted to share my experience with WFHI’s training and onboarding so far — honestly, it’s been a pain. I thought I’d be up and running pretty quickly, but it took way longer than I expected to get through the initial steps and actually start using the software. The training sessions seemed to drag on, and they didn’t quite cover everything I wanted in the way I needed. Getting used to the dashboard, the database, and especially the calling tools felt like a slow process. Also, the automatic updates sometimes changed things without warning, which meant reopening instructions or searching for help again. On top of that, the telephonic support was okay but made me wait longer than I liked. So yeah, to put it plainly, my verdict is that the whole onboarding took way more time than it should have and the process wasn’t as smooth as I hoped.

Shruti MishraSikkim, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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