2 out of 52 of 5Verified purchaseTraining and onboarding
honestly, found it tough to quickly find what i needed
You need to seriously revisit the onboarding flow and training materials. Looking for specific topics or how to use calling tools wasn’t straightforward at all. I spent way too much time jumping between sections trying to locate database features or understand automatic update prompts. The training interface lacked clear indexing which made it frustrating rather than helpful. Some calls with support helped but even then the knowledge shared felt patchy and not very user-friendly. Honestly, if you want someone to perform well from day one without sifting through confusing menus, you need to refine the search and organization drastically so new users aren’t overwhelmed or lost.