honestly, finding help was way tougher than expected
So I was trying to figure out some stuff about the support and how to get answers quickly, but man it was like hunting for a needle in the haystack. The dashboard and help menus didn’t really direct me clearly to the telephonic support option, which was disappointing because I prefer to talk through issues rather than emails or chatbots. I ended up wasting a bunch of time clicking through different pages and still not getting a clear number or immediate help. The overall onboarding was a bit confusing too, and I felt like every time I thought I found a solution, it turned out not to be exactly relevant. I mean, the training was decent enough, but if you need quick guidance it’s not the easiest platform to navigate in that respect. My friend had a smoother experience finding info, so maybe it’s just me but yeah, it felt unnecessarily frustrating to get support when I really needed it.