honestly, finding help was kinda tough
I gotta say, the support system could be way easier to navigate. At first, I thought it would be simple to find answers but it turned out to be kind of a maze. Sometimes I just wanted to get information about the dialer or the database and ended up clicking through a lot of links that weren’t that useful. The people on phone support were nice enough whenever I managed to speak to them but getting through was tricky. Overall, it felt like I was on my own a lot of the time. That said, the invoice and payment parts were straightforward enough - no problems there at least. I suppose if you’re really patient and can spend time digging, you might find your answers eventually. But if you want super fast fixes or clear instructions right away, this might not be the smoothest for you. So yeah, honestly I would tell a friend that basically, support is a bit of a hassle unless you’re really determined to get your issues sorted out yourself. Didn’t feel very user-friendly, sorry.