Honestly, felt lost and unsupported
I tried reaching out to the telephonic support multiple times because I was stuck setting up the calling tools and the dialer. Unfortunately, the responses were vague or delayed, which added to my frustration. The training seemed incomplete and didn’t address some of my key issues, making it hard to know how to proceed. I couldn’t easily find the info I needed in the software or documentation. The sign-up and payment process went alright, but once I tried to dig into the actual usage, it was like hitting walls without much guidance. I expected clearer instructions on the database features and better explanations of automatic updates. When I asked for priority assistance, that too wasn’t satisfactory. It honestly felt like the tools weren’t designed with a practical user in mind. I was hoping the ongoing support would be different, but it just left me confused and stuck. If you want ease and a smooth learning flow, this was definitely not what I experienced. So I wouldn’t recommend it to someone who values clear support and straightforward training.