Honestly felt like talking to a brick wall

Honestly felt like talking to a brick wall

So, I tried reaching out because I had some genuine problems understanding the support process and what was supposed to happen next. The explanations weren’t clear at all, and honestly, I felt more confused after every call. It was like the people on the phone were just reading canned lines, no real attention to what I was saying. I spent quite a bit of time just waiting for any meaningful answer or guidance, but nada. Even the follow-ups were cold and spotty. Honestly, I started doubting if the support was there for me or just a formality. For something that relies on quick communications, the whole thing felt painfully broken. I don’t plan to keep wasting my time unless they fix how they explain stuff and actually listen.