honestly felt like a total waste of time
Yo, honestly I thought onboarding would be easier but it was just confusing from the start. The training sessions didn’t match what I was hoping for, mostly because some steps were skipped or went way too fast. The software seemed complicated and I ended up spending more time trying to understand the labels than actually using the dialer or the database. I was expecting clearer instructions and more active support but most times I felt alone figuring things out, and when I did call support, it was hit or miss if I got proper help. Signing up was straightforward, but after that, it all felt like a mess. Updates didn’t solve problems but sometimes seemed to add new ones. By the time I thought I’d get a grip, I was already frustrated and just overwhelmed with how the system worked. I don’t want to use it much again unless major improvements happen because as of now, it just felt like a total waste of time and energy. Not what I expected at all, honestly.