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WFHI review

honestly felt like a quick chat with a friend

4 out of 54 of 5Verified customerSales and pre-purchase

honestly felt like a quick chat with a friend

So I was trying to get started with the software and honestly it mostly felt pretty smooth. Signing up didn’t take long and they didn’t make me wait around much before sending the invoice. Training videos were short and repeated only as needed, so I never felt stuck watching the same thing over and over. The onboarding flow was casual, more like a conversation than a strict tutorial. Sometimes I felt the process skipped ahead a tad quickly, but generally it was easy to keep up. The calling tool setup took maybe a day to fully click with me and my database, but after that it worked fine across the week. The dialer didn’t lag or crash once, which was nice. My only small gripe is the telephonic support, which seemed a little slow when I called for help in the first few days. Otherwise, invoices came right when they were supposed to and automatic updates happened without any mess. So yeah, picture telling all this to a friend, and I’d say it was pretty straightforward and hassle-free, only a slight wait when needing help that didn’t cause any real headache.

Mitali PillaiDelhi, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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