honestly felt like a confusing mess
So I was trying to get started with the wfhi training and onboarding but honestly, the wording and labels made zero sense to me. Everything felt jumbled up and like I was jumping between stuff without understanding what to do next. Like the dialer use instructions were just kinda there but not really clear, and the database feature was named in a way that didn’t match how I thought of my data. I kept wondering if I was missing some key step or just plain doing it wrong. The automatic updates didn’t really help either because there was no clear note on what changed, so I kept being confused if I should change anything in how I work. Telephonic support was okay but couldn’t fix this feeling of just being lost in the software. Sign-up and payment were the only parts that made sense, so at least billing wasn’t a headache. Overall, it felt like the whole thing was built for people who already knew what they were doing, leaving me frustrated and lost, not a good experience for starting fresh.