Honestly, feels like the hours don’t fit what I do
Hey, so I’ve been trying to get into this software but it honestly doesn’t match the hours I usually work. The dialer and calling features are great if you have big blocks of free time, but for me, since I work in short bursts with breaks, the tool keeps timing out or feels too rigid. It’s like the software expects me to be online and ready all day, but my schedule is very flexible and on demand, so it gets annoying toggling everything on and off. Also, sometimes the database updates require me to stop and fix things manually which kills my flow. The onboarding was decent but didn’t prepare me much for how to handle odd hours or partial days. The invoicing and payment stuff was fine actually, no issues there. It just feels like for my actual hours of availability, this software isn’t perfectly syncing with my way of working. Maybe others who can commit to fixed daily timings will find it better, but for me, I’m struggling to use it as smoothly as I hoped. So if I explain this to a friend, I’d say it’s good tech but not made for very variable or part-time hours like mine.