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WFHI review

honestly feel lost with support, kuch bhi clear nahin hua

1 out of 51 of 5Unverified experienceSupport and communication

honestly feel lost with support, kuch bhi clear nahin hua

Maine socha tha support thoda help karega but honestly itna confused aur frustrated main pehle kabhi nahi hua. Calls lene ke baad bhi lagta tha ki koi clear answer nahi de raha tha. Jo labels aur instructions diye the software mein, unka matlab samajhna mushkil tha, aur jab maine support se check kiya toh unhone bhi acha clear nahi kiya. Invoice aur payment wale questions ke liye bhi koi direct answer nahi mila. Maine repeat kiya apne doubts telephonic support mein, par lagta tha unko meri problem ka samajh hi nahi tha. Overall experience itna disappointing tha ki soch rahi hoon ab dusri jagah try karungi. Database ya dialer use karne mein bhi confusion raha aur updates ke baad kuch cheezein aur complicated ho gayi. Mujhe lagta hai ki yahan support system ko seriously sudharna chahiye warna log ko nuksan hoga. Bahut frustrating tha ye pura experience, na main khush hoon na confident ab.

Jaya BhallaGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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