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WFHI review

honestly expected more from the training than what it gave me

2 out of 52 of 5Verified purchaseTraining and onboarding

honestly expected more from the training than what it gave me

I had used a few other remote workflow platforms before, so when I went for this one, I was hoping for more advanced and practical training content. Instead, it felt kinda generic and repetitive compared to what I was used to. The onboarding process seemed slow at times, and not always well tailored to my actual needs or pace. The dialer and calling tools were functional, sure, but they didn’t stand out in terms of ease or integration with the database feature. Updates came automatically, which seemed okay, but they sometimes interrupted my workflow unexpectedly. If I called support, they were polite, but the help was often quite general and didn’t solve specific issues quickly. The sign-up and payment side went fine and wasn’t complicated at least. Overall, I’m a little disappointed because I expected a better, smoother experience especially given my previous experiences. The training could have been much more focused and helpful if it had better content and faster support. I’m not sure I’d recommend it for those who have already used something similar and are looking for more advanced features or guidance.

Rashmi TiwariJharkhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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