honestly didnt expect this onboarding to be so smooth
I'd used other remote workflow software before, but honestly I found this onboarding way less stressful than what I was used to. The training felt more laid back, and they didn't overload me with jargon right away, which I appreciated. Getting familiar with the calling tools and the dialer was pretty straightforward, and the way the database feature was integrated surprised me in a good way because it fit nicely with how I want to organize information. I liked how the updates happened automatically without me having to do manual installs or worry about losing data. Invoices and payments were easy, not like some platforms where you feel stuck figuring out the billing bit. Telephonic support was also pretty chill; when I called for some help, it felt like a conversation rather than a stressful interrogation. Overall, what surprised me most was how approachable the whole process felt compared to other systems where onboarding can be overwhelming and slow. This made me look forward to using the software each day, and I think I'll keep coming back for more.