honestly, didn’t work out for me, won’t bother next time
I had hopes when I first signed up but honestly the whole thing felt overwhelming and not really made for someone like me. The sales and pre-purchase info was light, so I wasn’t really sure if this was the right fit. Setting up the dialer and database was tricky and despite all the training they offered, I didn’t find it easy to get comfortable. Every time I called support, it felt like I was passed around or given the same information from the online guides. I need something more hand-holding next time because fumbling through this was frustrating. The payment and invoice stuff was straightforward but if the main software doesn’t meet your expectations, that doesn’t help much. I doubt I would need to use their help again for sure, because I don’t plan to go through this experience all over again. If I ever decide to try a remote workflow setup later, I’ll look for something that’s simpler from the ground up because this one just wasn’t working for me.