2 out of 52 of 5Verified customerTraining and onboarding
Honestly, could've been clearer all along
I remember during the onboarding, there was this one call where they tried explaining how to use the dialer and the database, but honestly, the explanation felt rushed and full of jargon. The rest of the training was mostly vague to me because they didn't break down the steps well. A couple of times, I found myself confused about what was expected next. One thing I can say is the sign-up and payment process went smoothly, which was at least one hassle less. However, the lack of clarity during training made me question if I could fully rely on the software for remote workflow management. It just felt like they assumed I already knew a lot, which wasn't the case for me.