Skip to main content

WFHI review

honestly caught off guard by some labels

3 out of 53 of 5Unverified experienceTraining and onboarding

honestly caught off guard by some labels

Hey yaar, when I first started the training and onboarding, I thought it would be pretty straightforward, but honestly, some of the wording and labels totally threw me off. Like, I was trying to set up the database feature, and there was this label that said 'contact integration status'—honestly, it wasn’t immediately clear if it meant syncing was done or pending. Also, the dialer's call timer was labeled 'session duration' which made me think it was tracking something else entirely. I guess it’s just how they phrase things that made me pause a few times and double-check. On the other hand, the automatic updates have been smooth and I didn’t have to worry about those. The sign-up and invoicing were all pretty okay, no drama there. If I had to put it simply, it feels like whoever named these parts put in as much thought as they did coming out of a rush-hour signal jam! But yeah, after a week, things started to click and I’m getting used to the weird wording now. So, I have mixed feelings: some confusion but also some progress.

Puneet SainiLakshadweep, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy