Honestly, billing was a frustrating ordeal to explain to friends
Looking back, the invoicing and payment process really tested my patience. I found myself repeating the same questions multiple times to support because the first answers were vague. The waiting time to get clear responses was longer than I expected, which was frustrating given how much I rely on the software to manage my workflows. This made the entire billing experience feel inefficient, and honestly, I was a bit annoyed. It wasn't easy to get transparency on my payments quickly. I don't want to exaggerate, but going through all those calls and emails just to clarify one thing really took up too much time.