Honestly, billing labels did not make sense at all
I tried to figure out the payment and invoicing part of the software, but I kept getting confused with how everything was labelled. The terms used in the invoice and billing sections just didn't seem to match what I expected or what I was trying to verify. They might have their reasons for the wording, but from my end, it felt like a guessing game that wasted time. The sign-up was simple, sure, but once I moved on to checking invoices and payments, I was honestly frustrated with unclear labels and headings that didn’t explain the basics well. I called support to understand better, and while they were polite, it took longer than I liked to get clear information. I was eager to get everything set smoothly, but the confusing presentation meant I kept second-guessing if I did everything right. I guess if they cleaned up the words and labels to be more straightforward and aligned with users’ expectations, it would help a lot. As it stands, honestly, I’m not happy with the billing UI and how the payment info was laid out. So, to sum up, if you ask me how billing felt, I’d say more confusing than clear, which is not what you want when you’re just trying to get started.