Honest thoughts on training: mixed feelings
Setting up the software was straightforward enough at first; the onboarding felt almost guided with clear steps to create the database and start using the calling tools. However, once I got beyond initial setup, I realized a lot of the expected ongoing support and training didn’t come through as consistently as I thought. The automated updates sometimes changed interface labels, which meant I had to relearn parts of the dashboard without much help. The training helped me initially understand the basics but didn’t offer deep or continuous assistance for day-to-day use. I see value in the product but wouldn’t choose to repeat the onboarding process given how much is one-off versus ongoing help. While the invoicing and payment side handled smoothly, the mismatch between setup ease and later learning needs was frustrating. So overall, I wouldn’t say I’d do it again unless there was more continuous training included.