Honest thoughts before deciding next time
I spent some time evaluating the sales and onboarding process before deciding to purchase. The team was responsive and answered many of my preliminary questions well, which made me feel comfortable initially. The sign-up was fairly straightforward, and the software demo was comprehensive without being overwhelming. On the downside, I noticed that some features promised during the sales call required a bit more self-navigation once you start using the software. I wouldn't say it's difficult, but it’s something I'd keep in mind if I revisit purchase options later – whether I’d feel comfortable jumping right in or need help again. All in all, the experience was positive and gave me a good foundation, but the support during those early days wasn’t quite proactive enough for complete confidence. I’d likely recommend it but also advise friends to be ready for some self-learning.