Honest thought: confusing labels, not user friendly
To be frank, I felt the sales information and pre-purchase details were quite confusing. The wording used for features and pricing plans didn't seem straightforward at all. It was tough to understand what exactly I was signing up for because the labels and instructions lacked clarity. Some parts were fine, like the payment process was clear and the invoice came through properly, but everything else felt like guesswork without enough explanations. The sign-up flow didn’t help either; it didn’t provide a good guide about how the software or training worked before purchase. Honestly, I'd sum it up to my friends by saying it was a confusing experience overall and needed improvement in communication and labeling. The actual software might be fine, but getting started was frustrating thanks to unclear details everywhere around.